Effective Date: 27/06/2025
At Kala Vridhi Arts, every artwork is made with care and dedication. Since our products are hand-painted and made to order, we follow a limited return and refund policy.
1. Return Eligibility
Returns are only accepted if the product is damaged during transit or incorrect.
You must notify us within 2 days of delivery with photos or videos showing the issue.
The item must be unused and in original packaging.
2. Non-returnable Items
Custom or personalized orders.
Slight color or texture variations (as all artworks are hand-painted and unique).
3. Refunds (if applicable)
Once your return is approved, the refund will be processed to your original payment method within 7-10 working days.
Shipping charges are non-refundable.
4. How to Request a Return
Please email us at [support@kalavridhi.com] with your order number and a brief description of the issue.